Ancestry Phone Number

ancestry phone number

If you have any questions or issues regarding your Ancestry account or services, contacting Ancestry's customer support team is the best way to get assistance. The Ancestry phone number is a direct line to their support staff who can help you with a wide range of inquiries, from account management to technical difficulties.

When you reach out to Ancestry's customer support via phone, you can expect a prompt and personalized response from their knowledgeable support staff. They are trained to assist users with a variety of issues and can provide specialized guidance based on your specific needs. Here are some of the key benefits of contacting Ancestry through their phone number:

1. Account Management

Whether you need help accessing your account, updating your subscription, or managing your family tree, Ancestry's customer support team can provide step-by-step guidance to ensure a smooth experience.

2. Technical Support

If you encounter any technical difficulties while using Ancestry's website or mobile app, their support staff can troubleshoot the issue and provide solutions to get you back on track.

3. Research Assistance

If you need help navigating Ancestry's vast collection of records and databases, their customer support team can offer tips and guidance on how to effectively search for and interpret historical documents.

4. DNA Testing

If you have questions or concerns about Ancestry's DNA testing kits or accessing your results, their support staff can provide clarification and help you understand your genetic heritage.

5. Billing and Payments

If you have questions about your billing statement, payment options, or need assistance with refunds or cancellations, contacting Ancestry's customer support via phone can provide a quick resolution.

6. Privacy and Security

If you have concerns about the privacy and security of your personal information on Ancestry's platform, their support staff can address your questions and provide guidance on how to protect your data.

Frequently Asked Questions about Ancestry Phone Number

1. How can I contact Ancestry's customer support?

You can contact Ancestry's customer support by calling their dedicated phone number, which is [insert phone number].

2. What are the operating hours for Ancestry's phone support?

Ancestry's phone support is available [insert operating hours].

3. Can I get help with my family tree through the phone support?

Yes, Ancestry's customer support can provide assistance with managing and navigating your family tree.

4. Can I cancel my subscription over the phone?

Yes, you can cancel your Ancestry subscription by contacting their customer support via phone.

5. Are there any charges for calling Ancestry's phone support?

Standard call charges may apply when contacting Ancestry's phone support, depending on your phone service provider.

6. Can I get a refund for my Ancestry DNA testing kit over the phone?

Yes, Ancestry's customer support can assist you with refund requests for DNA testing kits.

7. Can I speak to a specific representative when calling Ancestry's phone support?

While you may not be able to directly speak to a specific representative, Ancestry's support team will ensure that your inquiry is handled by the most appropriate person.

8. Can I get technical support for Ancestry's mobile app through the phone?

Yes, Ancestry's customer support can provide technical assistance for their mobile app.

Pros of Contacting Ancestry Phone Number

There are several advantages to contacting Ancestry's customer support via phone:

  • Immediate assistance from a knowledgeable support staff
  • Personalized guidance tailored to your specific needs
  • Prompt resolution to any account or technical issues
  • Expert advice on navigating Ancestry's resources
  • Peace of mind knowing that your inquiries are being handled by professionals

Tips for Contacting Ancestry Phone Number

To ensure a smooth and efficient interaction with Ancestry's customer support, consider the following tips:

  • Have your account details or order number ready, if applicable
  • Be clear and concise about the issue or question you need assistance with
  • Take notes during the call to remember any important instructions or information
  • Ask for clarification if you don't understand something
  • Be polite and patient, as the support staff is there to help you


Contacting Ancestry's phone number is the best way to get in touch with their customer support team for any inquiries or issues you may have. Their support staff can assist with account management, technical support, research guidance, DNA testing, billing and payments, and privacy and security concerns. By contacting their phone support, you can benefit from immediate assistance and personalized guidance. Be sure to have your account details ready and follow the tips provided for a smooth interaction. Ancestry's phone support is there to help you make the most of your Ancestry experience.