AT&T keep number is a service that allows you to transfer your existing phone number to AT&T when switching carriers. This service is convenient for customers who want to keep their current phone number but want to switch to AT&T for better coverage, plans, or features. In this article, we will discuss the details of how to transfer your number to AT&T, frequently asked questions, pros of using this service, and some tips to make the process smoother.
1. Eligibility
To transfer your number to AT&T, you must be the primary account holder and your number must be active with your current carrier. Additionally, your current carrier must be within the United States.
2. Porting Process
The process to transfer your number to AT&T is straightforward. Start by visiting an AT&T store or contacting their customer service. You will need to provide your current account information, including the account number and PIN or password. AT&T will then initiate the porting process and inform you of any additional steps or requirements.
3. Timing
The porting process usually takes a few hours to complete, but it can sometimes take up to 24 hours. During this time, you may experience a temporary disruption in service. It's important to note that you should not cancel your current service until the porting process is complete.
4. Fees
AT&T does not charge a fee for transferring your number to their network. However, your current carrier may charge an early termination fee if you are still under contract. It's recommended to check with your current carrier to understand any potential fees before initiating the porting process.
5. Device Compatibility
When transferring your number to AT&T, you can bring your own device or purchase a new one from AT&T. It's important to ensure that your current device is compatible with AT&T's network. You can check compatibility on AT&T's website or by contacting their customer service.
6. International Number Porting
If you are transferring an international number to AT&T, the process may be slightly different. It's recommended to contact AT&T's customer service or visit an AT&T store to get specific instructions and requirements for international number porting.
FAQ
1. Can I transfer my number if I am still under contract with my current carrier?
Yes, you can transfer your number even if you are still under contract. However, your current carrier may charge an early termination fee.
2. Will I experience any downtime during the porting process?
There may be a temporary disruption in service during the porting process, but it usually lasts only a few hours. It's important not to cancel your current service until the porting process is complete.
3. Can I transfer a prepaid number to AT&T?
Yes, you can transfer a prepaid number to AT&T. However, you may lose any remaining balance or credits on your prepaid account.
4. Can I transfer my number if I am switching from a different country?
The process for transferring an international number to AT&T may be different. It's recommended to contact AT&T's customer service or visit an AT&T store for specific instructions.
5. Can I transfer my number if I am switching from a landline?
Yes, you can transfer a landline number to AT&T. However, additional steps and requirements may apply. It's recommended to contact AT&T's customer service for specific instructions.
6. Can I transfer my number online?
AT&T currently only supports number transfers through their customer service or in-store. You cannot transfer your number online.
Pros
Here are some pros of using AT&T keep number service:
- Convenience of keeping your current phone number
- Ability to switch to AT&T for better coverage, plans, or features
- No fee for transferring your number to AT&T
- Option to bring your own device or purchase a new one
Tips
Here are some tips to make the AT&T keep number process smoother:
- Double-check your current carrier's contract and any potential fees before initiating the porting process
- Ensure that your current device is compatible with AT&T's network
- Do not cancel your current service until the porting process is complete
- Keep your current account information, including the account number and PIN or password, handy
- Contact AT&T's customer service or visit an AT&T store if you have any questions or need assistance
Summary
AT&T keep number service allows customers to transfer their existing phone number to AT&T when switching carriers. The process is simple and usually takes a few hours to complete. Eligibility, timing, fees, device compatibility, and international number porting are important factors to consider. You can transfer your number even if you are still under contract, but your current carrier may charge an early termination fee. It's recommended not to cancel your current service until the porting process is complete. AT&T keep number service offers the convenience of keeping your current phone number and the ability to switch to AT&T for better coverage, plans, or features. Following the tips provided can make the process smoother and avoid any potential issues. Contact AT&T's customer service or visit an AT&T store for more information and assistance.