Contacting Zillow

Contacting Zillow

Contacting Zillow is essential if you have any questions or need assistance with their services. As one of the leading online real estate marketplaces, Zillow provides a platform for buyers, sellers, and renters to connect with each other. Whether you're looking for a new home, want to list your property, or have any other inquiries, reaching out to Zillow can help you get the information you need.

Contacting Zillow: How to Get in Touch

If you need to contact Zillow, there are several options available to you. Here are some ways to get in touch:

Email Support

You can reach out to Zillow's support team by sending them an email. This allows you to explain your issue or ask your question in detail. Zillow's support team typically responds within a reasonable timeframe, providing you with the assistance you need.

Phone Support

If you prefer speaking with a representative directly, you can contact Zillow's customer support team by phone. This allows for more immediate assistance and the opportunity to have a real-time conversation to address your concerns or inquiries.

Help Center

Zillow also has a comprehensive Help Center on their website, which provides answers to frequently asked questions and helpful articles. This resource can be a great starting point for finding solutions to common issues or learning more about Zillow's services.

Social Media

Zillow maintains a presence on various social media platforms, including Facebook and Twitter. You can reach out to them through these channels as well, either by sending a direct message or commenting on their posts. Zillow's social media team is typically responsive and can provide assistance or direct you to the appropriate resources.

Support Forum

Zillow has an active support forum where users can ask questions and seek advice from other community members. This can be a valuable resource for getting insights, tips, and solutions from individuals who have had similar experiences or faced similar challenges.

Real Estate Agent

If you're working with a real estate agent, they may also be able to assist you with any questions or issues related to Zillow. They have experience using the platform and can provide guidance based on their expertise.

FAQs about Contacting Zillow

1. How long does it take for Zillow to respond to an email?

Zillow's support team typically responds to emails within 24-48 hours.

2. Is there a cost for contacting Zillow's customer support?

No, contacting Zillow's customer support is free of charge.

3. Can I contact Zillow if I'm not a registered user?

Yes, anyone can contact Zillow for assistance or inquiries, even if they are not a registered user.

4. What should I include in my email when contacting Zillow?

When emailing Zillow, it's helpful to provide as much detail as possible about your issue or question. This allows their support team to better understand your situation and provide a more accurate response.

5. Can I contact Zillow outside of their business hours?

Yes, you can contact Zillow outside of their regular business hours. However, their response may be delayed until the next business day.

6. Is Zillow available internationally?

While Zillow primarily focuses on the United States, they do have some international listings. However, their support services may be limited for international users.

7. Can I contact Zillow for technical issues?

Yes, if you encounter any technical issues while using Zillow's website or mobile app, you can contact their support team for assistance.

8. Can I provide feedback to Zillow?

Absolutely! Zillow welcomes feedback from users and appreciates suggestions for improving their services. You can reach out to them through their support channels to share your thoughts.

Pros of Contacting Zillow

Contacting Zillow offers several benefits:

  • Get answers to your questions
  • Resolve issues or concerns
  • Learn more about Zillow's services
  • Receive assistance from their support team
  • Access helpful resources

Tips for Contacting Zillow

When contacting Zillow, keep these tips in mind:

  • Be clear and concise in your communication
  • Provide relevant details to help them understand your situation
  • Be polite and respectful
  • Utilize their various support channels for different types of inquiries
  • Check their Help Center or support forum before reaching out directly


Contacting Zillow is easy and can be done through email, phone, social media, or their support forum. Their support team is responsive and can provide assistance with any questions or concerns you may have. Utilize their resources, such as the Help Center, to find answers to common inquiries. Remember to be clear and provide relevant details when reaching out, and be patient for their response. Contacting Zillow allows you to make the most of their services and ensure a smooth real estate experience.