HelloFresh Contact Number

HelloFresh contact number

HelloFresh is a popular meal kit delivery service that offers convenient and delicious recipes delivered right to your doorstep. If you have any questions, concerns, or need assistance with your HelloFresh account or orders, you may need to contact their customer service team. Here is the HelloFresh contact number and some important information to help you get in touch with them.

When it comes to contacting HelloFresh, there are a couple of options available. The easiest and most convenient way to reach out to their customer service team is by phone. HelloFresh has a dedicated contact number that you can call to speak with a representative.


The HelloFresh contact number is 1-800-733-2414. Their customer service team is available to assist you from Monday to Friday, 9am to 5pm EST. Whether you have questions about your subscription, need help with an order, or have any other inquiries, calling their contact number is the best way to get immediate assistance.


If you prefer to contact HelloFresh via email, you can do so by sending a message to their customer service team at hello@hellofresh.com. While email may not provide as quick of a response as calling their contact number, it can still be a useful option if you have a non-urgent inquiry or prefer written communication.

Online Help Center

In addition to phone and email support, HelloFresh also has an online help center where you can find answers to frequently asked questions and browse through helpful articles. This can be a great resource if you have a general question or are looking for information before reaching out to their customer service team.

Social Media

HelloFresh is also active on social media platforms like Facebook, Twitter, and Instagram. While these channels may not be the best option for immediate assistance, you can still reach out to them through direct messages or by commenting on their posts. They may be able to provide assistance or direct you to the appropriate contact information.

Frequently Asked Questions (FAQ)

1. How do I skip a week of HelloFresh?

To skip a week of HelloFresh, simply log in to your account, go to the "Delivery Schedule" tab, and click on the week you want to skip. Confirm your selection, and you won't receive a delivery for that week.

2. How do I cancel my HelloFresh subscription?

To cancel your HelloFresh subscription, log in to your account, go to the "Settings" tab, and click on "Cancel Plan". Follow the prompts to complete the cancellation process.

3. Can I choose my meals with HelloFresh?

Yes, with HelloFresh, you have the option to choose your meals from a weekly menu. They offer a variety of recipes to suit different dietary preferences and restrictions.

4. What if I have allergies or dietary restrictions?

HelloFresh provides clear allergen information on their recipe cards and website. They also offer vegetarian, low-calorie, and other specialized meal options to accommodate different dietary needs.

5. How does HelloFresh handle ingredient substitutions?

In some cases, HelloFresh may need to substitute ingredients due to availability or quality issues. They strive to provide the best possible experience and will notify you of any substitutions in your delivery.

6. How does HelloFresh handle delivery issues?

If you experience any issues with your HelloFresh delivery, such as missing or damaged items, you can contact their customer service team through their contact number or email. They will assist you in resolving the issue.

7. Can I change my delivery address with HelloFresh?

Yes, you can change your delivery address by logging in to your HelloFresh account, going to the "Settings" tab, and updating your address information.

8. How do I provide feedback to HelloFresh?

If you have feedback or suggestions for HelloFresh, you can reach out to their customer service team through their contact number or email. They value customer feedback and use it to improve their service.


- Convenient meal kit delivery service

- Wide variety of recipes to choose from

- Fresh and high-quality ingredients

- Flexible subscription options

- Clear and easy-to-follow recipe cards

- Excellent customer service support


- Make sure to check your delivery schedule and customize your meals in advance

- Take advantage of the online help center for quick answers to common questions

- Provide any dietary restrictions or allergies to ensure appropriate meal options

- Keep an eye out for special promotions and discounts

- Explore different recipes and try new flavors


If you need to contact HelloFresh, their contact number is 1-800-733-2414. You can also reach out to them via email or through their online help center. HelloFresh offers a convenient and delicious meal kit delivery service with a wide variety of recipes to choose from. Their customer service team is dedicated to providing excellent support and assistance to their customers.